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Front Desk Manager

RequirementsSUPERVISORY RESPONSIBILITIES:
Demonstrate thoughtful decisions in a high-pressured environment. Responsible for the actions, results, successes and failures of the team. Service, operational levels, training, and employee motivation should be the focus. Responsibility for the failures and share the successes, always modeling the approach expected from the team.
EDUCATION and/or EXPERIENCE:
Minimum of Three to Five years of leadership experience in the Hospitality industry or a related industry. Bachelor's Degree in hospitality or business management is a plus.
QUALIFICATIONS:
Must develop and maintain comprehensive knowledge of resort policies, procedures, and operations and ensure communication of relevant information as required.
Must possess a sincere dedication to provide an unsurpassed level of owner and guest satisfaction.
Must demonstrate a commitment to the continuous development of his/her team.
Must have a high degree of judgment.
Must have demonstrated exceptional verbal and written communication skills.
PHYSICAL DEMANDS: While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate office machinery. Must be able to lift up to thirty pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
WORKING CONDITIONS:
The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperature on occasion.
WORK SCHEDULE/HOURS:
Schedules will vary depending on business needs, and may entail working nights, weekends and holidays. Must be flexible to work outside of departmental operating hours.Apply On-lineSend This Job to a Friend



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